Shipping policy

Shipping Policy

Processing Times

All orders are processed within 1–3 business days. During busy periods or product launches, processing times may be slightly longer.

Shipping

We ship Australia-wide using trusted shipping partners. Delivery times vary depending on your location.

Estimated delivery times:

Metro areas: 2–5 business days
Regional areas: 3–8 business days

Please note these are estimates only and may vary due to carrier delays or peak periods.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking details so you can follow your delivery.

Lost or Delayed Parcels

If your parcel is significantly delayed or appears to be lost, please contact us at big.rig.88@outlook.com, and we'll work with the shipping carrier to assist you.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. BIGRIG88 cannot be responsible for delays or additional shipping costs caused by incorrect address information.